Ticket ID: SIXXS #9815798
Ticket Status: Invalid
PoP: simbx01 - Amis (Maribor)
Carmen Sandiego on Friday, 26 July 2013 21:24:00
The performance of both my tunnels to Pop Amis is very poor since weeks, which could also be seen in the traffic statistic. Could you please switch my tunnels to better POPs?
Jeroen Massar on Saturday, 27 July 2013 11:26:08
The performance of both my tunnels to Pop Amis is very poor since weeksDid you read the FAQ? If yes, then where are your details?
which could also be seen in the traffic statistic.If less people push less traffic, then the traffic statistic will indeed be less. Push more traffic and the traffic will be more.
Could you please switch my tunnels to better POPs?Austria is solely served by simbx01. Also, if there really is an issue, you might want to detail what this issue is, so that we can look deep into it and get it properly resolved.
Carmen Sandiego on Monday, 29 July 2013 16:58:35
Dear Jeroen, thx for your reply.
Could you please switch my tunnels to better POPs? Austria is solely served by simbx01. Also, if there really is an issue, you might want to detail what this issue is, so that we can look deep into it and get it properly resolveOk thats fine, so let's forget about my tunnel ID T37909
Did you read the FAQ? If yes, then where are your details?Let's focus on my main tunnel T31785. It has been created when I was living in Austria, last year I moved to Germany (different ISP too). Because of that I tried to establish a new tunnel ID T88694, but it has been never enabled. I didn't care because the performance of simbx01 was not so bad at this time. Further details: - I use a FritzBox 7270, SIXXS tunnel in the IPV6 Interface config of FritzOS - works fine since years - internet speed is 32 MBit/s down, 2 Mbit/s up - results of http://ipv6-test.com/speedtest/: IPv4: 22,9 Mbit/s; IPv6: 164 Kbit/s - traceroute to sixmb / IP 188.8.131.52 from Router of T37909 (located in Austria):
traceroute to 184.108.40.206 (220.127.116.11), 30 hops max, 38 byte packets 1 91-115-191-254.adsl.highway.telekom. (18.104.22.168) 16.316 ms 14.754 ms 23.771 ms 2 22.214.171.124 (126.96.36.199) 16.421 ms 16.145 ms 14.080 ms 3 188.8.131.52 (184.108.40.206) 29.397 ms 29.536 ms 28.999 ms 4 IIX11-AUX11.highway.telekom. (220.127.116.11) 29.499 ms 18.104.22.168 (22.214.171.124) 29.724 ms 126.96.36.199 (19 188.8.131.52) 30.048 ms 5 vix.amis..193.in-addr.arpa (184.108.40.206) 29.398 ms 29.560 ms 29.504 ms 6 mx-mb-te-1-2-1.amis.r.arpa (220.127.116.11) 35.910 ms 33.001 ms 32.714 ms 7 maribor3-te-7-4.amis..arpa (18.104.22.168) 32.954 ms 33.065 ms 32.457 ms 8 simbx01.sixxs.n-addr.arpa (22.214.171.124) 35.065 ms 33.761 ms 33.607 ms- traceroute to sixmb / IP 126.96.36.199 from Router of T31785 (located in Germany):
Routenverfolgung zu simbx01.sixxs.net [188.8.131.52] ber maximal 30 Abschnitte: 1 3 ms 5 ms 2 ms fritz.box [172.30.3.1] 2 9 ms 9 ms 9 ms 88-134-239-2-dynip.superkabel.de [184.108.40.206] 3 12 ms 12 ms 19 ms 83-169-134-190.static.superkabel.de [220.127.116.11] 4 12 ms 14 ms 14 ms 83-169-128-17.static.superkabel.de [18.104.22.168 7] 5 13 ms 12 ms 16 ms 88-134-205-134-dynip.superkabel.de [22.214.171.124 34] 6 24 ms 19 ms 31 ms 88-134-237-129-dynip.superkabel.de [126.96.36.199 29] 7 25 ms 23 ms 22 ms 88-134-203-110-dynip.superkabel.de [188.8.131.52 10] 8 33 ms 34 ms 41 ms frankfurt1-ge-1-13-2004.amis.net [184.108.40.206] 9 38 ms 37 ms 38 ms mx-mb-te-1-2-1.amis.net [220.127.116.11] 10 38 ms 38 ms 39 ms maribor3-te-7-4.amis.net [18.104.22.168] 11 51 ms 49 ms 59 ms simbx01.sixxs.net [22.214.171.124]As you can see I've a difference of three hops and +28 ms latency from Germany to Maribor. So the best solution for me I think would be a new tunnel to a German POP, as I tried with tunnel T88694. Could you please simply enable this tunnel, I'm pretty sure that a German POP would perform better. Thx!
Jeroen Massar on Tuesday, 30 July 2013 14:04:57
It has been created when I was living in Austria, last year I moved to Germany (different ISP too)When you move countries, and especially when you change to a country like Germany that has a big set of very fast PoPs, request a new tunnel for your endpoint.
Because of that I tried to establish a new tunnel ID T88694, but it has been never enabled.We rejected the tunnel request with: "Please elaborate about the location of the endpoint and it's intended usage" That was 2012-02-22. As you did not respond to that nothing indeed further happened. You need to reply to messages for us to receive them and then further work on them.
- results of http://ipv6-test.com/speedtest/: IPv4: 22,9 Mbit/s; IPv6: 164 Kbit/sPlease see the FAQ on this subject. Although Speed-test can give insight that something is wrong, as these are very remote servers they do not say everything.
As you can see I've a difference of three hops and +28 ms latency from Germany to Maribor.28 milliseconds is very little. It is what most people live with on their links, and then they are very happy to have that.
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