SixXS::Sunset 2017-06-06

Ticket ID: SIXXS #1230711
Ticket Status: User

PoP: uschi02 - Your.Org, Inc. (Chicago, Illinois)

Problem pinging far side of tunnel
[us] Shadow Hawkins on Thursday, 15 October 2009 16:42:44
To whom it may concern, My NIC handle is CWI3-SIXXS. I setup a tunnel here at work similar to the one I setup at home. My home IPv6 is working fine. The problem I'm having is for some reason I just can't ping the other side of my tunnel. I run the AICCU autotest and it fails at 6/8. 5/8 and below work fine. I watched in Wireshark while trying to ping the PoP and I see the IPv6 go out the interface and then I see an IPv4 ICMP come back which states "Destination Unreachable (Port Unavailable)". I have tried this with ip6tables turned off and get the same result. My side of the tunnel is 2001:4978:f:3d6::2 and I'm trying to ping far side 2001:4978:f:3d6::1. I have this setup on RHEL5, output of uname -a "Linux col1-it-2314-r5.kimballmidwest.local 2.6.18-92.1.17.el5_lustre.1.8.0smp #1 SMP Wed Feb 18 18:40:54 MST 2009 i686 i686 i386 GNU/Linux". I have the firewall turned off while trying to get this working and will enable it once I can ping and talk to the far side. Output of the AICCU test: ioctl: No buffer space available RTNETLINK answers: File exists RTNETLINK answers: File exists ####### ####### AICCU Quick Connectivity Test ####### ####### [1/8] Ping the IPv4 Local/Your Outer Endpoint (68.79.74.140) ### This should return so called 'echo replies' ### If it doesn't then check your firewall settings ### Your local endpoint should always be pingable ### It could also indicate problems with your IPv4 stack PING 68.79.74.140 (68.79.74.140) 56(84) bytes of data. 64 bytes from 68.79.74.140: icmp_seq=1 ttl=64 time=0.067 ms 64 bytes from 68.79.74.140: icmp_seq=2 ttl=64 time=0.040 ms 64 bytes from 68.79.74.140: icmp_seq=3 ttl=64 time=0.040 ms --- 68.79.74.140 ping statistics --- 3 packets transmitted, 3 received, 0% packet loss, time 2000ms rtt min/avg/max/mdev = 0.040/0.049/0.067/0.012 ms ###### ####### [2/8] Ping the IPv4 Remote/PoP Outer Endpoint (216.14.98.22) ### These pings should reach the PoP and come back to you ### In case there are problems along the route between your ### host and the PoP this could not return replies ### Check your firewall settings if problems occur PING 216.14.98.22 (216.14.98.22) 56(84) bytes of data. 64 bytes from 216.14.98.22: icmp_seq=1 ttl=57 time=18.9 ms 64 bytes from 216.14.98.22: icmp_seq=2 ttl=57 time=17.8 ms 64 bytes from 216.14.98.22: icmp_seq=3 ttl=57 time=18.2 ms --- 216.14.98.22 ping statistics --- 3 packets transmitted, 3 received, 0% packet loss, time 2001ms rtt min/avg/max/mdev = 17.820/18.346/18.991/0.485 ms ###### ####### [3/8] Traceroute to the PoP (216.14.98.22) over IPv4 ### This traceroute should reach the PoP ### In case this traceroute fails then you have no connectivity ### to the PoP and this is most probably the problem traceroute to 216.14.98.22 (216.14.98.22), 30 hops max, 40 byte packets 1 adsl-68-79-74-142.dsl.wotnoh.ameritech.net (68.79.74.142) 0.871 ms 1.007 ms 1.276 ms 2 192.0.2.100 (192.0.2.100) 9.280 ms 10.355 ms 12.366 ms 3 dist1-vlan62.wotnoh.sbcglobal.net (71.149.193.33) 14.840 ms 16.528 ms 19.994 ms 4 bb2-g8-2.wotnoh.sbcglobal.net (151.164.92.20) 21.205 ms 23.356 ms 25.929 ms 5 151.164.99.129 (151.164.99.129) 39.821 ms 42.326 ms 43.698 ms 6 gige-g2-7.core1.chi1.he.net (64.71.140.137) 44.516 ms 44.409 ms 45.675 ms 7 64.71.148.238 (64.71.148.238) 48.994 ms 43.237 ms 44.460 ms 8 sixxs.cx01.chi.bb.your.org (216.14.98.22) 45.044 ms 44.744 ms 44.559 ms ###### ###### [4/8] Checking if we can ping IPv6 localhost (::1) ### This confirms if your IPv6 is working ### If ::1 doesn't reply then something is wrong with your IPv6 stack PING ::1(::1) 56 data bytes 64 bytes from ::1: icmp_seq=0 ttl=64 time=0.414 ms 64 bytes from ::1: icmp_seq=1 ttl=64 time=0.032 ms 64 bytes from ::1: icmp_seq=2 ttl=64 time=0.031 ms --- ::1 ping statistics --- 3 packets transmitted, 3 received, 0% packet loss, time 2000ms rtt min/avg/max/mdev = 0.031/0.159/0.414/0.180 ms, pipe 2 ###### ###### [5/8] Ping the IPv6 Local/Your Inner Tunnel Endpoint (2001:4978:f:3d6::2) ### This confirms that your tunnel is configured ### If it doesn't reply then check your interface and routing tables PING 2001:4978:f:3d6::2(2001:4978:f:3d6::2) 56 data bytes 64 bytes from 2001:4978:f:3d6::2: icmp_seq=0 ttl=64 time=0.035 ms 64 bytes from 2001:4978:f:3d6::2: icmp_seq=1 ttl=64 time=0.032 ms 64 bytes from 2001:4978:f:3d6::2: icmp_seq=2 ttl=64 time=0.033 ms --- 2001:4978:f:3d6::2 ping statistics --- 3 packets transmitted, 3 received, 0% packet loss, time 1999ms rtt min/avg/max/mdev = 0.032/0.033/0.035/0.004 ms, pipe 2 ###### ###### [6/8] Ping the IPv6 Remote/PoP Inner Tunnel Endpoint (2001:4978:f:3d6::1) ### This confirms the reachability of the other side of the tunnel ### If it doesn't reply then check your interface and routing tables ### Don't forget to check your firewall of course ### If the previous test was succesful then this could be both ### a firewalling and a routing/interface problem PING 2001:4978:f:3d6::1(2001:4978:f:3d6::1) 56 data bytes --- 2001:4978:f:3d6::1 ping statistics --- 3 packets transmitted, 0 received, 100% packet loss, time 2000ms ###### ###### [7/8] Traceroute6 to the central SixXS machine (noc.sixxs.net) ### This confirms that you can reach the central machine of SixXS ### If that one is reachable you should be able to reach most IPv6 destinations ### Also check http://www.sixxs.net/ipv6calc/ which should show an IPv6 connection ### If your browser supports IPv6 and uses it of course. traceroute to noc.sixxs.net (2001:838:1:1:210:dcff:fe20:7c7c), 30 hops max, 40 byte packets 1 * * * 2 * * * 3 * * * 27 * * * 28 * * * 29 * * * 30 * * * ###### ###### [8/8] Traceroute6 to (www.kame.net) ### This confirms that you can reach a Japanese IPv6 destination ### If that one is reachable you should be able to reach most IPv6 destinations ### You should also check http://www.kame.net which should display ### a animated kame (turtle), of course only when your browser supports and uses IPv6 traceroute to www.kame.net (2001:200:0:8002:203:47ff:fea5:3085), 30 hops max, 40 byte packets 1 * * * 2 * * * 3 * * * 27 * * * 28 * * * 29 * * * 30 * * * ###### ###### ACCU Quick Connectivity Test (done) ### Either the above all works and gives no problems ### or it shows you where what goes wrong ### Check the SixXS FAQ (http://www.sixxs.net/faq/ ### for more information and possible solutions or hints ### Don't forget to check the Forums (http://www.sixxs.net/forum/) ### for a helping hand. ### Passing the output of 'aiccu autotest >aiccu.log' is a good idea. I hate to bother you all with something like this but I'm at the end of the road and feel I have tried everything. My exact same setup at home came up without a problem. The only difference is I'm on a ATT&T DSL and not Time Warner cable mode. Thanks for all your help in advance, Chad
State change: user Locked
[ch] Jeroen Massar SixXS Staff on Thursday, 15 October 2009 18:17:34
Message is Locked
The state of this ticket has been changed to user
Problem pinging far side of tunnel
[ch] Jeroen Massar SixXS Staff on Thursday, 15 October 2009 18:17:58
ioctl: No buffer space available
RTNETLINK answers: File exists
RTNETLINK answers: File exists
Looks like a local issue to me. Nothing we can do about.
Problem pinging far side of tunnel
[us] Shadow Hawkins on Friday, 16 October 2009 00:17:36
This couldn't be related to all the other people reporting the exact same issue and now the PoP reports down? Your sure this is something on my side? I only see this message when running the aiccu autotest.
Problem pinging far side of tunnel
[us] Shadow Hawkins on Friday, 16 October 2009 00:23:08
I went back to try some further testing to see if I can find anything on my end and now aiccu just fails when I try to start the service and my sixxs interface never comes up. 1. I double checked my config. 2. I uninstalled deleted all pieces left behind of aiccu I could find and re-installed, still service won't start and no sixxs interface. 3. I have another system which was up and working fine this morning for another tunnel and configured aiccu with the new tunnel information and I get the same outcome as on the other system. Any ideas of where else to look for any kind of issues? I feel like I'm banging my head against the wall and don't understand how a working system fails when all I do is change the aiccu.conf to be setup for the new tunnel but since you feel the problem is on my side, do you have any ideas of where else to look or what to test.

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