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Ticket ID: SIXXS #10467226 Ticket Status: User PoP: fihel01 - DNA Oy (Helsinki)
ISK not beeing updated to account
![[fi]](/s/countries/fi.gif) Shadow Hawkins on Monday, 11 November 2013 12:09:49
Hi,
I have a issue with the ISK credits that one should receive for every week of up-time. the credits are not being updated to my account.I got the credits for the 2 first weeks of up-time but for the third week there has been no credits added to the account.
Currently I have 25 days of up-time but only received ISK credits for the 2 first weeks.
Username: MNA10-SIXXS
Full name: Mikael Nixholm
Tunnel: T133206
PoP Name: fihel01
Br.
Mikael
ISK not beeing updated to account
You will need to make your tunnel ping properly. See the FAQ for the details.
ISK not beeing updated to account
Shadow Hawkins on Tuesday, 12 November 2013 14:54:08
I have read the FAQ several times. Cant find a good reason why im not getting the credits as my ping status has been within limits these last 26 days, except for today (Last Alive2013-11-12 14:30:38 UTC) when my modem connection died do to my service provider had some issues.
And if you check the status for the tunnel it has been active for 26 days, or am I reading the statistics wrong here on Sixxs ?
Br.
Mikael
ISK not beeing updated to account
Dynamic tunnels (heartbeat + AYIYA) receives credits every two (2) weeks if they are up.
From your log:
2013-10-23 01:15 MNA10-SIXXS Dynamic Tunnel T133206 is alive for one week
2013-10-31 01:15 MNA10-SIXXS Dynamic Tunnel T133206 is alive for 2 weeks
23rd was week one (when the tunnel was created, day 7), then week two (day 14), then day 28 which is in two days.
ISK not beeing updated to account
Shadow Hawkins on Tuesday, 12 November 2013 17:16:51
Ahh crap.. Must have read that 10 times and still just not get it through my head..
My apologies for the unneeded ticket creation ant Thank you for the help.
Br.
Mikael
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![[ch]](/s/countries/ch.gif)
on Monday, 11 November 2013 22:00:40
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