Frequently Asked Questions (FAQ)

This page lists questions and answers to some frequently asked questions. When you have a good question, you can send it to the SixXS Staff. Don't forget to check out the forums where many questions also get answered. Around the site you will find relevant FAQ's noted on the pages, these are marked with the icon.

When you have a question don't act on your own and just try something, it will cost you credits and might get you into a situation where you can't do anything anymore and thus still resulting in you having to contact the SixXS staff but now after doing it. Trying to deceive the system will only result in being banned from the system. Thus use the invention called email and contact the SixXS Staff. Please do read the Reporting Problems section which can help out in a lot of situations.

AICCU (TIC, Heartbeat & AYIYA)

• AICCU requires a missing dll / doesn't start on Windows
• Does it work from behind a NAT or firewall?
• How can AICCU run as a service under Windows?
• How do I save the configuration?
• License
• There are only few or no providers listed in AICCU
• What about TIC?
• Where can I download AICCU?
• Where can I find more information about AICCU, TIC, Heartbeat and AYIYA?
• Where can I get the tunnel driver for Windows, Mac OS X and NetBSD?

Account

• 10 easy mini steps to IPv6
• Can I change handles?
• Can I share my account?
• Email Bounces / Email address requirements
• How can I remove my account?
• How do I update my account information?
• How many accounts am I allowed to have? / How many times can I signup?
• I've lost my password
• My signup was rejected
• What about credits and ISK?
• Where do I get my own RIPE handle?
• Why does SixXS need my valid address information?

Connectivity (Tunnels and Subnets)

• Can I move my tunnel/subnet to another PoP?
• Can I request multiple subnets over my tunnel?
• Can I use SixXS tunnels to hide my IPv4 IP?
• Can a heartbeat tunnel be converted to a static or AYIYA tunnel or vice versa?
• Do you provide 6to4 connectivity?
• Do you provide BGP peering?
• Heartbeat or AYIYA tunnel doesn't work
• How do I configure my machine to setup the IPv6 in IPv4 tunnel to the SixXS PoP?
• How do I give connectivity to other hosts on my subnet?
• How is my endpoint connectivity tested?
• I have a firewall, what ports/protocols are used?
• IPv6 Transition Mechanism / Tunneling Comparison
• Is my connectivity filtered? / Mandatory IPv6 Filtering on IPv6
• Is there a command line/non web tool for SixXS?
• Is there a traffic/data limit?
• Is there support for dynamic IPv4 endpoints?
• Multicast Support
• My IPv6 is random and changes often. Why?
• My static endpoint is broken and I don't want to lose credits
• My tunnel doesn't work
• My tunnel goes down after some idletime. My tunnelendpoint also is a NAT/Connection Tracker
• My tunnel/subnet doesn't work at once
• My tunnel/subnet stays in deleted state
• PoP's that are marked down
• Transit / I have some other tunnels and now it doesn't work
• Tunnel endpoint didn't ping
• What is the MTU of a tunnel?
• Where can I get native IPv6 / Which ISP's provide IPv6?
• Where can I get native IPv6 transit?
• Which PoP should I choose?
• Why are some PoP's not available for tunnels

DNS

• How do I secure my reverse delegation with DNSSEC?
• How do I setup a reverse DNS?
• The Internet is slow now I've enabled IPv6 (Broken DNS servers that don't support AAAA records)
• Which DNS Registrars allow me to add AAAA glue for my Domain Name Servers?

IPv6

• Cool things to do with IPv6
• IPv6 resources, documents, tutorials and guides
• What is IPv6?

Misc.

• Free? Stability?
• I have to retype my nichandle/password everywhere on the website
• I've got a great idea!
• Internet Relay Chat (IRC)?
• My request got rejected
• SixXS Privacy Policy
• The route to XXX is broken

SixXS

• How can I contact SixXS?
• How did SixXS come to be?
• Someone is abusing his/her/its/* SixXS connection!
• Ticket Tracker
• What are your thoughts on DNS Pollution?
• What can SixXS do for an ISP?
• What can SixXS do for endusers?
• Where is the Acceptable Use Policy (AUP)?
• Why SixXS?
• Why does the logo have an orange dot?